Refund Policy

We strive to make your shopping experience on LivingKwt as easy as possible. If and when you have a change of heart about your order, this section will answer your questions.

Order amendments and cancellations

You can amend or cancel any order before its intended delivery time, and get a full refund. To amend or cancel your order, please contact us here. If you want to return your purchase after you’ve received it, you can do so within three days of the date of purchase and while it’s in the original condition in which you received it. We regret that the delivery charge is not refundable. Please note that in some cases, an extra return delivery fee may be charged.

Refund process

Refunds will be credited to your credit card (Knet) or debit card (Visa or MasterCard) account within a maximum of four business days.


Unfortunately We do not offer an exchange service.

To begin your refund process, kindly fill out this form