Questions & Answers

Write us an e-mail via the form, or just send us an e-mail directly at info@livingkwt.com

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What does Living Kwt do?

At Living Kwt, we live for making beautiful and comfortable homes easier to design and furnish through:

  • An online shop featuring items from select local home accessories stores.
  • A portal that connects you with local interior designers.
  • A blog that highlights home decorating tips and inspiration.

Will the product I receive look the same as its displayed image on the site?

Sure it will. We photograph the items displayed on our online store ourselves, so what you see is what you’ll get. If for any reason the product you received did not meet your expectations, contact us, and we’ll be happy to sort things out with you.

How can i return any item?

We’re sorry it wasn’t love at first sight with your order. You can get a refund as long as your item is still in the original condition you received it in. Please read through our Refund Policy to find out more.

Can i cancel any order ?

So you changed your mind on an item after you checked out, it happens. As long as you’re cancelling before your order’s intended delivery time, please call us and our team will process your cancellation request as soon as possible.

If you already received your order and you’d like to return it, please take a look at our Refund Policy.

How long will it take to receive my order?

Once you place your order, we’ll go on to process it, and you can expect to receive it within 24 working hours, except pre-order products depends on each product timeframe.

How can i pay for my order ?

We accept online payments by debit cards (Knet) and credit cards (Visa and MasterCard). We also accept Cash on delivery.

How long does it take to process a return?

Refunds will be deposited back to your debit card (Knet) or credit card (Visa/ MasterCard) within a maximum of 4 business days.

Are the product prices on Livingkwt the same as their prices in store?

Yes! We only charge for delivery. In fact, you may find some exclusive offers on selected items on Living.

I’ve been asked to enter my bank details, is this safe?

Yes it is. On Living Kwt, we ensure the safety of the data you input by operating on a secure server. For more information on our online security measures, please visit our Privacy Policy page.